CFX MARKETING SYSTEM REFUND, PAYMENT AND REPLACEMENT POLICY
Below you will find our current payment and refund / replacement policy for the CFX Marketing System (“CFX MS”) owned and operated by Cash Forex Group (“CFX”) and The Conversion Pros, Inc. (“TCP”). Please read it carefully as this is the official policy in force at the present time. The policy listed below supersedes any other written document you may have received prior to today's date. If you have any questions or comments about this policy, please do not hesitate to contact us.
Current Payment Policy
Effective immediately, the following payment policy MUST be adhered to. THERE ARE NO EXCEPTIONS, WE REQUIRE ALL MEMBERS TO READ, UNDERSTAND AND ADHERE TO THIS POLICY except by other written arrangements approved by TCP and CFX.
Our typical policy is to collect payment on the date of service when we deliver products, and then our system will remind you, on each following subscription anniversary date, that your next payment is due, until which time the Member chooses to cancel their CFX MS Membership.
If, for any reason, we send an invoice to you for any products or services other than your CFX MS Membership, payment must be sent within 30 business days of your receipt of the invoice, unless other TCP/CFX-approved arrangements have been made ahead of time.
LATE PAYMENT POLICY
ALL payments MUST BE RECEIVED BY us on or by your Membership renewal date. This applies to ALL Members, without exception.
Non-payment will result in your CFX MS and/or TCP account being suspended or terminated, depending on the severity of the delinquency. If you have questions or concerns, or you feel that you have been charged incorrectly, please contact us IMMEDIATELY so that we can work together to find a olution.
We prefer to work payment issues out in a positive way and we try not to terminate Membership accounts, unless we have no other recourse.
Current Refund / Replacement Policy
In the event of a refund, TCP and/or CFX will refund all the fees which have been charged to facilitate the transaction excluding third party fees, such as fees charged by your Bitcoin (“BTC”) processor and/or exchange.
“Member” refers to anyone that has bought a product through the TCP network/system including the CFX MS Membership.
All Members must pay a one time sign up fee and a subscription fee to maintain their account and have rights and access to all products, services, and training materials associated with their Membership package.
All Members recognize that they will continue to be billed every subscription period until and/or unless that Member cancels his/her account.
There is no long term commitment or timeframe in which a Member must continue to remain active by paying their subscription fee. Members may cancel their account at any time for any reason simply by logging into their TCP/CFX MS Back Office and clicking on the Cancellation Request link or by submitting a Support Ticket to Customer Support through their TCP/CFX MS Back Office.
7-Day Cancellation Policy
The CFX Marketing System maintains a 7 day Refund Policy. This 7 Day Refund Policy includes the 3 Month Membership Package, Semi-Annual Membership package (6 Month Package) and the Annual Membership package (12 Month Package). THIS IS NOT A 7 DAY ROLLING REFUND (it is from your ORIGINAL Account Creation date, NOT 7 Days from your last payment). You must cancel your account within 7 days of your ORIGINAL Account Creation date to be eligible for a refund. Cancelling your account and then rejoining DOES NOT create a new Account Creation date (we always go off the ORIGINAL Account Creation date on your account). If you cancel your account after your 7 Day Refund period has passed, any payments that are made within 24 Business Hours (we are closed on weekends and Holidays) after your cancellation request, are NON-REFUNDABLE. We require 24-72 Business Hours to process Cancellation Requests and/or Refund Requests. Refunds are not automatically assumed, nor automatically processed when a Membership account is cancelled. You MUST send a written Refund Request (Cancellation Request is NOT a Refund Request, you MUST specifically ask for a refund) to Customer Support via Support Ticket ONLY through your TCP/CFX MS Back Office (calling TCP and/or CFX to cancel or sending in an email, are NOT acceptable methods for cancelling your CFX MS account). If a written Refund Request is not received at Customer Support by the 7th day from the time of your ORIGINAL Membership Account Creation date, NO refund will be issued and Member will no longer be eligible for a refund. After you have been a Member for 7 days, no refunds either partial or full are given.